Disable a Tenancy

You have the option to disable a tenancy, which will prevent the system from generating new rents. Afterwards, you can archive it.

If you wish to disable an existing tenancy, go to the “Tenancies” section, click on the “Disable” action to the right of the concerned tenancy.

Tenancy Disabled by the System

A tenancy can be automatically disabled by the system for the following reasons:

• The tenancy has ended. This occurs when the tenancy has concluded, meaning the end date has passed and the “Automatic Renewal” box is not checked.
• In case of prolonged inactivity of the account. If you have not accessed your account for several months, the software automatically disables the tenancies.

Reactivate a Tenancy

• To reactivate a concluded tenancy, click on the “Edit” action to the right of the concerned tenancy, check the “Automatic Renewal” box and save the changes. Then, to reactivate it, go back to the actions on the right and click on “Activate”.
• To reactivate a tenancy disabled due to account inactivity, click on the “Activate” action to the right of the concerned tenancy.