To send a message, follow these simple steps: Go to the “Messages” section then click on “New message”.
In the form, you can enter:
- The recipients (you can select multiple recipients at once from among the active tenants),
- The subject,
- The message,
- The attached documents.
Sent messages are saved in the “Sent Messages” section.
The recipient will automatically be informed by email as soon as they receive a message in Rentila. Please note that only tenants who are logged in and have access to Rentila will receive email notifications.
Why not send emails to tenants who are not logged in?
The decision not to send email notifications to tenants who are not logged in is made for several reasons, including concerns about privacy and security, as well as to reduce the volume of unsolicited emails (spam) for users.
- Privacy respect: Some tenants, who do not wish to have a Rentila account, may prefer that their email inbox is not flooded with notifications of internal messages. The software respects their choice by not sending them notifications if they are not logged in.
- Security: Sending email notifications can expose users to security risks, such as phishing emails pretending to come from the internal messaging system. By limiting email notifications to logged-in users, the software reduces these risks.
- Encouraging the use of Rentila: The aim is to encourage tenants to log in to the platform, which can contribute to more efficient use and a better overall user experience.
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