In this section, you can manage your automatic system message templates, such as invitations for tenants, invitations and confirmations for applicants, as well as insurance reminders for tenants. The templates you create will be used in place of the default automatic templates. When you create a custom template, it replaces the default template of the same type provided by Rentila. You have the option to perform the following operations: Create a template. Edit a template. Delete a template.
Messages
Create, edit or delete a system message template
Create a system message template To create an automatic system message template (tenant invitation, candidate invitation, home insurance reminder, etc.), follow these simple steps: Go to the “My Account” section, then click on “System Messages” and finally on the “New Template” button. When you create a custom template, it will replace the default template of the same type offered by Rentila. For each property, you can create only one template per message type. For each template, you can enter the following information: When you customize a template, you have the opportunity to modify the following elements: Tags, Tags You have Read more
Sending a message
To send a message, follow these simple steps: Go to the “Messages” section then click on “New message”. In the form, you can enter: The recipients (you can select multiple recipients at once from among the active tenants), The subject, The message, The attached documents. Sent messages are saved in the “Sent Messages” section. The recipient will automatically be informed by email as soon as they receive a message in Rentila. Please note that only tenants who are logged in and have access to Rentila will receive email notifications. Why not send emails to tenants who are not logged in? Read more
Messages
In this section, you can send messages and communicate with your tenants using an internal messaging system. You can perform the following operations: Create a message, View a message, Delete a message. The recipient will automatically be informed by email as soon as they receive a message in Rentila. Please note that only tenants who are logged in and have access to Rentila will receive email notifications. Why not send emails to tenants who are not logged in? The decision not to send email notifications to tenants who are not logged in is made for several reasons, including concerns about Read more
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