Manual report Once the rent has been generated in the “Finances” section, you can record the payment by clicking on the “Record a payment” action. When recording the payment, you have the option to carry forward an overpayment or a payment delay from the tenant on the current rent or the next rent call. The “Carry forward a payment” option is only available when the tenant’s account shows a Balance, whether it is positive or negative. You have three choices: No carry forward: No carry forward is made, and the payment is recorded as is. Carry forward the balance to Read more
Tenant balance
Tenant’s balance
The “Tenant Balance” section within the “Tenants” area allows you to access the details of the payments made by the tenant and to check their current balance. The tenant balance takes into account the following items: Prepaid rents (amount indicated in the tenancy). Recorded rent payments (in the “Finances” section). Reconciliation of unpaid service charges (with a status indicating “Not Paid”). Tax refunds (with a “Not Paid” status). Expenses of the type: refund of tenant’s balance. Revenus of the type: “refund of tenant balance“. Revenus of the type: service charges refund. Payment deferral The tenant balance can be used in Read more
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